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Account & Access
manage login, team roles, and security controls
6 Articles →Store Setup
configure essential settings before going live
4 Articles →Products & Catalog
products, variants, pricing and stock
4 Articles →Orders & Fulfilment
order flow, shipping, and returns
4 Articles →Payments & Billing
gateways, payouts and billing clarity
4 Articles →Marketing Tools
discounts, campaigns and growth workflows
4 Articles →Integrations & API
connect systems and automate safely
4 Articles →Troubleshooting
diagnose and resolve common issues quickly
4 Articles →Quick Answers
How long does setup usually take?
Most merchants launch a functional storefront in under one day, then optimize over the first week.
Can I migrate from another platform?
Yes. Start with products, then customers, then order history where required.
Do I need a developer to operate?
Not for core operations. Developers help with custom integrations.
What payment methods can I use?
Supported methods depend on region, business profile, and selected providers.
How do I reduce support load quickly?
Improve FAQ quality, standardize macro replies, and reduce checkout confusion.
Can I run multiple stores?
Yes, with role-based access and clear ownership per store.
Still stuck?
Our Cape Town-based support team is here Monday to Friday, 8am to 6pm SAST.
Ready to start making money?
Join South African entrepreneurs building their brands on ShopEazy.